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Privacy Policy
Last Updated: January 1, 2025
OVERVIEW
This Privacy Policy provides an overview of the personal information Higher Tolerance ("we", "our", or "us") collects from you, how we use it, with whom we share it, and the choices you have in connection with this.
APPLICABILITY
This Privacy Policy applies to:
- Your interactions with the websites of Higher Tolerance located at https://www.highertolerance.com/ and its various brands which post this Privacy Policy or link to it (collectively, the "Website")
- Your communications with us
- Your in-person interactions with us at one of our locations
Collectively, these are referred to as the "Services".
PERSONAL INFORMATION WE COLLECT AND USE
Through your use of our Services, we will collect personal information from you directly and automatically as outlined in this section. Personal information is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you.
Information We Collect In-Person
If you visit one of our locations, we will collect personal information when you:
- Make a purchase: We collect your name and payment information to process your payment and fulfill your purchase
- Visit a location: CCTV footage is collected to maintain the safety of our locations, staff, and customers
Information We Collect From Website Visitors
When you visit our Website, we collect personal information when you:
- Apply for employment: We collect your personal and professional information to assess and manage your application
- Contact us: We collect your contact information to respond to your inquiries
- Join our rewards program: We collect your information to enroll you and send relevant marketing communications
- Subscribe for updates: We collect your email address to fulfill your request for updates
E-commerce Purchases
When you order a purchase of a product through third party providers, we receive your personal information to process your payment and fulfill your purchase.
Cookies and Tracking Technologies
We collect information via cookies as you use our Online Services, including:
| Information Type | What We Collect | Purpose |
|---|---|---|
| Usage Information | Pages visited, frequency of access, time spent on pages | Enhance user experience and diagnose errors |
| Location Information | Information about your location (via IP address) | Understand user patterns and improve services |
| Device Information | Hardware model, operating system, browser preferences | Optimize website performance |
Cookie Management
You can disable cookies and limit the collection and use of information through them by setting your browser or device to refuse cookies or indicate when a cookie is being sent. To opt-out of Google Analytics, you can download the Google Analytics opt-out browser add-on.
HOW WE SHARE YOUR PERSONAL INFORMATION
General Sharing
Higher Tolerance may share your personal information in the following instances:
- Within Higher Tolerance: We may share your information within our corporate family for legitimate business purposes
- With service providers: We share information with service providers that assist us in providing the Services
- With regulatory authorities: We share information to comply with legal reporting obligations
- Corporate reorganization: We share information in the event of business transactions or reorganizations
- For legal purposes: We share information where legally required, such as court orders or law enforcement requests
Important Notice
Higher Tolerance does not sell your personal information. We are committed to protecting your privacy and do not engage in the sale of personal data.
YOUR PRIVACY RIGHTS
Rights of California Residents (CCPA)
If our processing of your personal information is subject to the CCPA, you are entitled to the following rights:
- Right to access: Request what personal information we have collected about you
- Right to deletion: Request deletion of your personal information
- Right to opt-out: Opt-out of the sale of your personal information
- Right to non-discrimination: Not receive discriminatory treatment for exercising your rights
To exercise these rights, submit a request via email at info@highertolerance.com
Nevada Residents
Higher Tolerance does not currently sell any of your personal information under Nevada law, nor do we plan to do so in the future.
Information Choices
You have control over your personal information:
- Correct or view your information: Access your account to correct or view your personal information
- Delete your account: Request account deletion by emailing info@highertolerance.com
- Opt-out of marketing: Unsubscribe from marketing emails using the "unsubscribe" link
- Push notifications: Disable push notifications in your mobile device settings
Do Not Track
We do not support Do Not Track (DNT) signals. Do Not Track is a web browsing setting that informs websites that you do not want to be tracked.
SECURITY OF YOUR PERSONAL INFORMATION
We implement and maintain reasonable security measures, such as access controls and encryption, to protect the personal information we collect and maintain. However, no security measure or modality of data transmission over the Internet is entirely secure and we are unable to guarantee the absolute security of the personal information we have collected from you.
Age Restriction
Our Services are not intended for those under the age of twenty-one (21). If we learn that we have collected or received personal information from an individual under the age of twenty-one (21), we will delete that personal information.
Changes to This Privacy Policy
We may amend this Privacy Policy at any time. If we do, we will post the changes to this page, and will indicate the date the changes go into effect. We encourage you to review our Privacy Policy to stay informed. If we make changes that materially affect your privacy rights, we will notify you by prominent posting on the Online Services and/or via email.
CONTACT US
If you have any questions regarding this Privacy Policy, please contact us:
Address
121 South Pearl Street
Albany, NY 12207
Phone
1-(518) 313-1339
Mon-Fri: 9AM-6PM EST
info@highertolerance.com
For privacy inquiries: privacy@highertolerance.com
Report Underage Information
If you believe we might have information from or about an individual under the age of twenty-one (21), please contact us immediately at info@highertolerance.com